So many times, we get our toes stepped on, we get offended by other people. Sometimes we find ourselves in situations that are far beyond our control. When we are offended, we tend to become angry, usually because the situation is extremely annoying or because we feel betrayed by others.
The point here is that, as much as we get angry, we must at all times control how angry we get. Rage is never a good thing, especially in the workplace.
Workplace anger is extremely harmful not only to employees but also to the organization. It is caused by so many factors which are usually between employers and employees and sometimes are totally unavoidable.
Examples of situations between employers and employees which usually lead to anger are
1. Too much criticism by employers toward employees
Some employers/bosses/managers/supervisors can be micromanagers. They scrutinize the tasks they give to their employees and they sometimes come on as irritating. Usually, they have very high expectations and can also be fickle. This can stir up anger among the people they manage.
2. When employees are passed over for a big promotion
Nothing makes an employee so livid than to be passed over for a promotion they thought they deserved. This shows that they are not totally appreciated for the work they do and they are incapable to carry out a good job.
3. When employees don’t get the raise they were promised
Getting passed over for a promotion is bad enough. If as an employer, you don’t fulfill your promise on giving your employees a raise, get ready to work in an hostile environment. It is better not to promise than to promise and not come though.
4. Feeling back-stabbed by another employee
Trust issues is another cause for anger among employees. If one feels betrayed by the other or if they sense a gang up, there will be a lot of anger flying around in the air.
5. Other external factors
Such as divorce, chronic illness or death of a family member, financial pressure or family pressures. They may try to keep it all in but at the end of the day, it all blurts out.
Many employees are walking around hurt, either by a colleague, by their boss or by the very organization that employed them. This impedes the flow of creativity and productivity.
It also affects the air and spreads around because a negative feeling inside one employee can easily spread it’s tentacles and drag others along with it.
As an employee, if all you have deep within you is anger, bitterness or resentment, I’ll advice that you let it go because it makes you less desirable, you’ll always get passed over and ultimately your career will be affected.
How do you manage your emotions then?
1. Never lose your temper at work – No matter how annoying the situation is, never lose your cool. Under no circumstance should you raise your voice at your colleague or any other staff of the organization. Loss of temper means loss of control. Instead, shift your focus away from the situation, this doesn’t mean you should bottle up your emotions, it just means that you should learn to control it.
2. Know how to handle other people’s anger – So you have done something wrong and they are extremely angry with you. Don’t try to justify your actions by bringing up silly reasons why you did what you did. Say and mean you are sorry, apologize rightly and find some ways to put things right. Don’t start shouting back at them and getting worked up too. Don’t try to brush off the whole thing. Say and mean you are sorry.
3. Be patient – So you got passed over, so what? If it was really for you, you would have gotten it. You never know, they could be testing to see if you would take it personally that you didn’t get the promotion. Patience, harwork and a sense of gratitude will get you a better promotion.
4. Take it lightly – Remember, it’s just a job, it’s not your whole life. You shouldn’t lose sleep or become really depressed because you had a bad day at work. Put things in perspective, work to live, don’t live to work. Let there be other interesting things in your life that you can fall back on if you’re having a bad job day.
5. Stand your ground – You have to know when to stand your ground. Don’t allow yourself to be hurt, harrased, victimized or intimidated just because you are an employee. Confidently point out where and how you are not being treated fairly and refuse abuse.
Everyone of us get angry, but what matters is how we control our anger.